(Completed) Scheduled Service Interruption - Data Centre Migration - Friday, 27 March 2026

Update on 28 March, 23:25 PM The issue that affected some VMs and servelets has been resolved and all related services are restored or in the process of being restored. If you have affected services that are not yet restored, please contact us at [email protected] with your server name (e.g. SERVERNAME1) and IP address, and we will look into it for you. Update on 28 March, 21:50 ...

(Completed) Client Area Portal Maintenance - Tuesday, 20 January 2026

Date: Friday, 16 January 2026 Start time: 09:00 PM SGT (GMT +0800)End time: 01:00 AM SGT (GMT +0800) - the next day Maintenance window period: 4 (four) hours You may use the following time-zone converter to convert the above time to your time zone: https://www.timeanddate.com/worldclock/converter.html Description: We will be performing a major upgrade on our client area portal at ...

(Resolved) Technical Issues on Data Center Network

At around 3 PM earlier today, we detected some technical issues caused by our data center routing, that may have resolved in some access issues. Update issued on 24-Nov-2025 3.45pm: The issue is caused by DC network routing problem. A fix was issued to resolve the issue and the network is back up at around 3:35 pm Singapore time (GMT/UTC +08:00). We are currently monitoring the network ...