(Action Required) Scheduled Service Interruption - Data Centre Migration - Friday, 27 March 2026

Dear Valued Customers, Good day. Scheduled Service Interruption - Data Centre Migration - Friday, 27 March 2026 Maintenance Date: Friday, 27 March 2026 Start Time: 09:00 PM SGT (GMT +08:00) End Time: (estimated) 12:00 PM SGT (GMT +08:00) - the next day - Saturday, 28 March 2026 (or earlier) Estimated Maintenance Window: 15 hours (or earlier) You may convert the above time to your ...

(Rescheduled) Client Area Portal Maintenance - Tuesday, 20 January 2026

Date: Friday, 16 January 2026 Start time: 09:00 PM SGT (GMT +0800)End time: 01:00 AM SGT (GMT +0800) - the next day Maintenance window period: 4 (four) hours You may use the following time-zone converter to convert the above time to your time zone: https://www.timeanddate.com/worldclock/converter.html Description: We will be performing a major upgrade on our client area portal at ...

(Resolved) Technical Issues on Data Center Network

At around 3 PM earlier today, we detected some technical issues caused by our data center routing, that may have resolved in some access issues. Update issued on 24-Nov-2025 3.45pm: The issue is caused by DC network routing problem. A fix was issued to resolve the issue and the network is back up at around 3:35 pm Singapore time (GMT/UTC +08:00). We are currently monitoring the network ...